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  1. Basics
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The "Create Post" Form

Maximize the value of the feedback you collect by providing clear guidance to your users!

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Last updated 8 months ago

Overview

The Create Post form is where users will submit new feedback, such as feature requests, bug reports, or suggestions. You can customize the form's fields and wording to ensure it is optimized for the type of feedback you want to gather.

Each board in Suggest Feature—like the Features Board, Bug Board, etc.—has its own dedicated Create Post form. This allows you to tailor each form to the specific context and needs of that board, ensuring the feedback is relevant and actionable.

Customizing the "Create Post" Form

To customize the Create Post form:

  1. Go to the Boards tab in your Suggest Feature settings.

  2. Select the board for which you want to customize the form.

  3. Locate the Create Post Form/ Board Form Editor section to begin making edits.

You can customize every text string in the form to suit your needs. This flexibility allows you to match the language and tone of the form to your brand or audience.

Customization Options

  • Edit Field Labels and Descriptions: You can change the labels and descriptions for each field to make it clear what type of information you need from your users.

  • Support for Emojis: Add personality and clarity to your form by using emojis đź‘Ť.

Best Practices

  • Optimize for Clarity: Ensure that each field is clearly labeled and provides enough context to guide users in submitting useful feedback.

  • Board-Specific Forms: Customize the form for each board to align with its purpose. For example, the form on a Bug Board might require steps to reproduce the issue, while the Features Board could have a field for the expected benefit of a new feature.

Finalizing Your Customizations

After making changes, click Save Form Settings to apply them. The updates will be immediately reflected on the board's page where users submit their posts.

Conclusion

Customizing the Create Post form in Suggest Feature is a powerful way to gather more relevant and valuable feedback from your users. Remember, each board's form is unique, so tailor it to fit the specific type of feedback you’re seeking. Check out our help videos for more detailed guidance or reach out to our support team if you have any questions!