Suggest Feature
  • 🙏Welcome
  • Basics
    • Getting Started
    • Boards
      • Accessing Board Settings
      • Add a board
      • Delete a board
      • Changing Board URL (Slug)
      • Reordering Boards
      • The "Create Post" Form
    • Posts
      • Create a new Post
      • Managing Posts
      • Comments
      • Post statuses
      • Modify the "Create Post" form
    • Roadmap
      • Enable or disable roadmap
      • Showcase Specific Statuses on the Roadmap
      • Select Specific Boards for the Roadmap
    • Changelog
      • Changelog Widget
    • Adding Team Members
    • Custom Domain Setup
    • Customizing Your Page Branding
    • Emails
      • Email notifications for Status Updates
      • Admin Comment Emails
      • Reply Comment Emails
    • Notifications
  • ADVANCED
    • Single Sign-On (SSO) Custom Authentication
      • Use SSO Exclusively (Disable All Other Login Methods)
    • Integrations (In ⏳)
  • FAQ
    • Attachments and Image File Uploads
    • Add and Manage Organizations
    • Importing Data from Other Feedback Tools
    • White Label Services
  • SELF HOST
    • Architecture
    • Build and deploy
  • MISC
    • GDPR & Privacy Compliance
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On this page
  • White Label Services
  • Email Sending
  • Additional Custom Configurations
  • How to Set Up White Label Services
  • Benefits of White Labeling
  • Support
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  1. FAQ

White Label Services

Note: This is not available on the basic and pro plan

White Label Services

Enhance your brand presence with Suggest Feature's white label capabilities. Our white label service allows you to use your own domain for sending emails and implement other custom configurations, providing a seamless experience for your users.

Email Sending

Using Your Domain

We offer the ability to send emails from your own domain, maintaining brand consistency in all communications with your users. This means that instead of emails coming from a Suggest Feature address, they'll come directly from your company's email domain.

Email Service Provider

  • We primarily use Amazon SES (Simple Email Service) for sending emails.

  • We also support integration with other custom email providers to suit your specific needs.

Additional Custom Configurations

Beyond email sending, we can work with you to implement other custom configurations that align with your brand and workflow requirements.

How to Set Up White Label Services

To set up white label services for your Suggest Feature account:

  1. Contact Our Team: Reach out to us via email at help@suggestfeature.com or through our chat support.

  2. Discuss Your Needs: Our team will work with you to understand your specific requirements for domain use, email sending, and any other custom configurations you need.

  3. Implementation: We'll guide you through the process of setting up your domain for email sending and implementing any other custom configurations.

  4. Testing: Before going live, we'll conduct thorough testing to ensure everything is working as expected.

  5. Go Live: Once testing is complete and you're satisfied, we'll activate your white label services.

Benefits of White Labeling

  • Brand Consistency: All communications appear to come directly from your company.

  • Increased Trust: Users are more likely to engage with emails from a familiar domain.

  • Professional Appearance: A consistent brand presence across all touchpoints enhances your professional image.

Support

Our team is committed to ensuring a smooth setup and operation of your white label services. If you encounter any issues or have questions at any point, please don't hesitate to reach out to our support team.

Contact us at help@suggestfeature.com or through our chat support, and we'll be happy to assist you in configuring and optimizing your white label setup.

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Last updated 7 months ago