GDPR & Privacy Compliance

Introduction

At Suggest Feature, we prioritize your privacy and ensure that your data remains yours. As a feedback management platform, we are committed to protecting the data of all users, adhering to the highest standards of privacy, security, and compliance. This document outlines how we comply with GDPR regulations and maintain data privacy, giving you peace of mind while using Suggest Feature.

What is GDPR?

The General Data Protection Regulation (GDPR) is a comprehensive data protection law that strengthens and unifies data protection for all individuals within the European Union (EU). The regulation gives individuals more control over their personal data and imposes strict rules on organizations regarding data processing, storage, and sharing.

Our GDPR Commitment

Suggest Feature is fully compliant with GDPR requirements. We have implemented processes, policies, and controls to ensure that your data is handled with the utmost care and respect. Our commitment to GDPR compliance includes the following key principles:

  • Transparency: You have full visibility into what data is collected, how it is processed, and for what purposes.

  • Data Ownership: Your data is yours. You have the right to access, modify, export, or delete your data at any time.

  • Lawful Data Processing: We process your data only when you have given explicit consent or when it’s necessary for legitimate business interests, always in compliance with GDPR.

  • Data Minimization: We collect only the data that is essential to provide our services and do not retain unnecessary information.

  • Security: We implement robust security measures to protect your data from unauthorized access, breaches, or misuse.

Privacy Principles

1. Data Ownership & Control

We believe that your data is your data. Regardless of whether you’re using our cloud-managed service or self-hosting Suggest Feature, you retain full ownership and control of your data. This means you have the right to:

  • Access and review your data.

  • Export your data at any time.

  • Request data modifications or corrections.

  • Request data deletion.

2. Data Collection

We only collect the information necessary to provide and improve our services. The types of data we collect may include:

  • User-provided information such as email addresses, name, feedback, feature requests, and bug reports.

  • Usage data, which helps us improve our services (e.g., performance metrics, analytics).

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